We're here to help

Contact & Support

Typical response time: within 2 business days

Have a question, a bug, a billing issue, or a privacy request? We'd love to hear from you. The fastest way to reach us is by email.

Email: support@chromeainewtab.com
Operated by: [Legal entity / individual name]
Location: [City, Country]

What to reach out about

  • Support & bugs — something not working as expected on the extension or site.
  • Billing & refunds — questions about credits, orders, or our Refund Policy. Please include your order ID or Paddle receipt.
  • Privacy & data — access, export, or deletion requests under our Privacy Policy.
  • Anything else — feedback and ideas are always welcome.

Payments & receipts

Payments are handled by Paddle, our Merchant of Record. Your receipt and any payment-method questions can also be directed to Paddle via the link in your purchase email.

Help us help you

When reporting an issue, it helps to include the email on your account, what you were trying to do, and what happened instead. Screenshots are welcome.

Note for setup: set up the support@chromeainewtab.com inbox (or change it everywhere to your preferred address), and fill in the operator name and location — Paddle's review checks for a working, reachable contact.